The Workday Business Process Framework is being used for simple tasks that employees need to complete on a daily basis. This includes doing things like checking in and out of the workday to obtain an accurate measure of the time they were there, accessing the directory of all the employees that work for the company, and exploring options when it comes to benefits and things of that nature.

Pros and Cons

Organization
Ease of Use
Great brand reputation

Support hotline to call in for problems can be frustrating
Trying to log in outside of your employer network can be like jumping through too many hoops.
Forgotten passwords can be difficult to recover.

Likelihood to Recommend

Overall, Workday Business Process Framework offers a lot for the company I am employed by and could also be used for much more than we use it for. It's great for larger companies that need to keep track of a large number of employees. You can easily work through payroll and download reports that could be important for that statistics of the company. It probably wouldn't be well suited for a small business that doesn't employ many workers due to cost and just usefulness.

Return on Investment

It's easy for employees to find answers on their own without having to speak with multiple departments.
It ensures that there usually are no errors made when punching in and out.
If there is a glitch with the system then it can cause a problem for an entire company which is something to consider.

Alternatives Considered

ADP Streamline Payroll and Oracle Cloud Platform

Although I am not involved in the decision process when it comes to choosing software, I believe that Workday Business Process Framework really gives the most that a product can offer. There are many great things that this software offers that my employer hasn't even tapped into. With that being said, with all the great features that Workday offers, easily stacks up against its competitors.

Support Rating

7

When dealing with their customer support, it could be a very difficult process. You need to identify who you are, which is great when looking at it from a security standpoint. Unfortunately, this could be frustrating at times due to the fact that everyone is constantly making passwords and secret questions for many other accounts. Other than that, the customer support really does try to help to the best of their ability.

Other Software Used

ADP Streamline Payroll, Canva, GetFeedback, by SurveyMonkey, Google Classroom, Zoom, Microsoft 365 Business, OneDrive

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